Privacy Policy

1. Who we are

Bonjour Cruise ("we", "us") arranges shared yacht charters in Dubai, United Arab Emirates. Charters are operated by our licensed marine partner. This policy explains how we handle personal data collected through bonjourcruise.com, your member account, WhatsApp and our booking process, in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

2. Data we collect

• Inquiry data: name, WhatsApp number, email, preferred date, experience type, group size, occasion and special requests you submit through our forms or WhatsApp.
• Member account data: if you create an account, we store your name, nickname, email, password (encrypted, never visible to us), WhatsApp number, city, nationality, date of birth, languages you speak, your cruise registrations and your sharing preferences. Date of birth is used only to group shared cruises by age band and, with your consent, to show an age to co-passengers.
• Booking data: charter details, payment confirmations (processed by our payment provider, we do not store card numbers), and guest count for safety manifests.
• Feedback data: the rating and comments you choose to send us after a cruise, linked to your account so we can improve.
• Technical data: we use only the essential cookies needed to keep the site working. We do not run analytics, advertising or third-party tracking cookies.

2b. What other guests can see (shared cruises)

On a shared "by the seat" cruise, you can choose to let the other guests booked on that same departure see your first name, your age and the languages you speak. These options are off by default, nothing is shared unless you switch them on, and you can change them at any time. Other guests never see your full name, email, phone number, exact date of birth or city, and your details are only ever visible to guests booked on the same cruise as you.

3. How we use it

• To prepare quotes, confirm bookings and operate your charter safely.
• To meet maritime safety obligations (passenger manifests required by DMCA regulations).
• To send you information you have asked for. We do not sell data and we do not send marketing without consent.

4. Photography and your image

Consistent with our Privacy Promise: photos taken by our optional on-board photographer are delivered to you privately and deleted from our systems after delivery. We never use guest images in marketing.

5. Sharing and processors

Booking details are shared only with the crew operating your charter, our halal-certified caterer (dietary needs only), and authorities where maritime law requires it. We use trusted processors to run the service: Netlify (website hosting and inquiry forms), Supabase (secure storage of member accounts and cruise data), Brevo (transactional and notification emails) and Stripe (payment processing; your card details are handled directly by Stripe and never reach our servers). These providers process data on our behalf under their own security and data-protection commitments. We never sell your data or share it publicly.

6. Retention

Inquiry data is kept for 12 months, and booking and safety records for 5 years as required by UAE regulations. Member account data is kept for as long as your account is active; you can delete your account, and all the personal data attached to it, at any time by writing to us.

7. Your rights

You may request access, correction or deletion of your personal data at any time by writing to info@bonjourcruise.com. We respond within 30 days.

8. Contact

Bonjour Cruise, Dubai Marina, Dubai, United Arab Emirates, info@bonjourcruise.com.